Privacy Policy

1. Information We Collect

• Your name, email address, phone number, and other contact details if you submit an enquiry or place an order
• Billing and shipping information needed to process purchases
• Website usage data such as pages visited, time spent on the site, device type, browser type, and IP address
• Cookie and tracking data to improve your browsing experience and understand how our website is used

2. How We Use Your Information

• Process and fulfil orders
• Provide customer support
• Respond to enquiries
• Improve our website, services, and user experience
• Send updates, offers, or newsletters if you choose to subscribe
• Meet legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including payment providers, delivery and shipping partners, website hosting and technical support services, analytics and marketing service providers, and legal or regulatory authorities where required by law.

4. Payments

All payments are processed through secure third-party payment gateways. We do not store your full card payment details on our website.

5. Cookies

Our website uses cookies to remember your preferences, improve website performance, and analyse traffic and user behaviour. You can manage or disable cookies through your browser settings, although some parts of the website may not function properly if cookies are disabled.

6. Data Security

We take reasonable steps to protect your information against unauthorised access, loss, misuse, or disclosure. However, no website or internet transmission can ever be guaranteed 100% secure.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing
• Withdraw consent for marketing communications at any time

To make a request, please contact us at info@imza.co.uk.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

Email: info@imza.co.uk