We want buying from IMZA to feel clear, simple, and trustworthy. Below are answers to some of the most common questions we receive.
We personally attend selected signing events to collect many of the autographs we offer. We also work with a trusted network of reputable sellers to source additional signed items. This helps us maintain authenticity, quality, and a high standard across all memorabilia.
Most items are authenticated by leading third-party authentication companies. We work with some of the most respected names in the industry, including:
If an item has not been authenticated by one of these third-party companies, it will come with a Certificate of Authenticity (COA) issued directly by IMZA.
Yes. Most items include photo or video proof of the signing. Where available, this will be shown within the product images on the item description page so you can review the authenticity for yourself.
Yes — we offer worldwide shipping where delivery services are available. If your location can receive standard international deliveries, we can usually ship to you.
We want you to be completely happy with your purchase. If for any reason you are not satisfied, please contact us as soon as possible so we can discuss your options. Returns must be requested within 14 days of your order date. Please note that original shipping costs are non-refundable, and customers are responsible for return shipping costs unless the item is faulty or incorrect.
Absolutely. If you are looking for a specific item, send us a message with the details and we will do our best to help. We will search through our network of trusted sellers to see if we can source it for you.
There are a few reasons why an item may not carry third-party authentication:
In these cases, the item may instead be supplied with an IMZA Certificate of Authenticity.
Yes. We offer a professional send-in framing service. You can choose your frame, place your order, and then send your item to us so we can create the finished display for you.
We offer a flat rate shipping charge of £14.99.
We aim to ship all orders within 48 hours whenever possible. During busy periods this may take slightly longer, but we always work to dispatch orders as quickly as we can.
Yes. Once your order has been dispatched, we will provide tracking details so you can follow your delivery.
Yes. All UK deliveries must be signed for on arrival.
Yes. International shipments are sent with tracking where available.
You can contact us by email at info@imza.co.uk.